Byte Butler© Information Services

New Software Installation Procedure

• Backup data files for existing software, databases that you want to remain on the system being upgraded. (Do this for program files if necessary.)
  
  

• Get a copy of the software on the original disk/CD/installation media. Label/list/record which computer(s) it will be installed on/not installed on (you may not remember everything that's been installed after 6 months).
  
  If you choose to download software from the Internet, make sure that you make a copy of it on another hard drive and/or on a separate CD, in case you have a hard disk crash. Don't forget to check the software for viruses, and malware/adware/spyware.
  
  
• Read the software's installation instructions completely. Check to ensure that your system/network has the capacity and configuration to accept the software that you wish to install.
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• Turn anti-virus protection off (if you don't have it, get it)
  
  
• Install software.
  
  
• Test software for correct operation. If software doesn't work, remove it, then call Byte Butler at 619 595 0158 and schedule a visit or use a Byte Butler Fast Fix It request.
  
  
• Turn anti-virus protection on.
  
  
• Test software for correct operation. If it doesn't, turn anti-virus software off, remove non-functioning software, begin testing all other software for correct operation. Problems? call Byte Butler at 619 595 0158 and schedule a visit or use a Byte Butler Fast Fix It request.
  
  
• Test all other software on the system/network for correct operation. If it works properly - enjoy your new software! - you're done
  
  
• You get to this part of the procedure because there's still a problem. While the above process eliminates most installation problems, if the program still doesn't work, you need to:
  
  
  1. Upgrade your hardware
  2. Upgrade your software
  3. Upgrade both your hardware and software
  4. Buy a new computer, or
  5. Make a choice between which programs your really want on your computer, then Call Byte Butler and schedule a visit or use a Byte Butler Fast Fix It request.
     
     

• Still have problems? Call Byte Butler and schedule a visit or use a Byte Butler Fast Fix It request.
  

Byte Butler Information Services
service @ bytebutler.com
https://www.bytebutler.com/
Phone: 619-595-0158